How can we help?
Got a question about posting a job, finding a tradesperson, responding to work or your account? Have a look below, or contact us directly.
For customers
How do I post a job?
Create a free customer account, then tell us what work you need, where you are and any useful details or photos. Posting a job is free.
How do I choose a tradesperson?
Tradespeople who are interested in your job will appear in your customer area. You can review their information and choose the tradespeople you would like to quote.
Is there a charge for customers?
Wirral Trades is completely free for customers.
What if I have a problem with a tradesperson?
Contact us at the email below with your job details and explain what has happened. We can review the issue and take appropriate action on the platform where necessary.
For tradespeople
How do I join?
Register your trade for free, create your profile and provide your business, insurance and qualification information. Your account can then be used to access relevant job opportunities.
How do I respond to a job?
Relevant open jobs appear in your trade area. You can express interest and include a message for the customer.
Is there a charge for trades?
You only pay the flat £5 introduction fee when a customer selects you and wants their contact details shared. It is not a subscription or monthly fee.
Why can't I access my trade account?
Check that you are using Trade Login and that your registration has been completed. If you still need help, email us and we will check your account.
Still need help?
We're happy to help with anything that isn't covered above.
Email hello.wirraltrades@gmail.com